FAQs

This Privacy Policy covers the interactions we have with our customers and potential customers. We interact with our customers and potential customers via our website, via marketing tools, our stores and social media. The data controller (who determines the purpose and way your Personal Data is used) is Cole Haan LLC (referred to in this Privacy Policy as “we” or “us”). We use third parties to process data on our behalf (referred to in this Privacy Policy as “Data Processors”). Further details of the parties with whom we share your data are set out below.

We are committed to doing the right thing when it comes to how we collect, use and protect your Personal Data. That’s why we’ve developed this Privacy Policy and a Cookie Declaration, which:

sets out the different ways you interact with us and the types of Personal Data that we collect;
explains the reasons why we use the data we collect;
explains when and why we will share Personal Data within Cole Haan and with other organizations;
explains the rights and choices you have when it comes to your Personal Data.
This Privacy Policy applies to you when you interact with us. The different ways you interact with us are further described in this Privacy Policy. If you reside in the European Union, please see the “EU Privacy Rights” section below. If you reside in California, please see the “California Privacy Rights” section below. These sections provide information regarding the rights afforded to residents of these jurisdictions under law and the mechanisms under which these residents may exercise their rights. Any terms used in the “California Privacy Rights” section have the same meaning as defined in Cal. Civ. Code Section 1798.140 and do not have any other meaning as may be prescribed elsewhere in this privacy policy.

Our website may contain links to other websites operated by other organizations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any Personal Data on a website as we do not accept any responsibility or liability for websites of other organizations.

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